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Ramachandra Balakrishnan (Balan)

Position:
Chief Operating Officer
Responsibility:
Brand Development, Brand Integration
Experience:
4 Years
Personal Experience

As COO, Balan holds responsibility for Digitech’s and S2 Integrators Customer Excellence focused business design and growth. He has built a robust and passionate Digital ecosystem of Business Consultants, Technical SMEs, Start-ups and Partners to deliver a distinctly differentiated Customer Experience.

With 25+ years of experience in the IT industry, he has held roles with responsibility for Profit Centers, Organizational Growth, Business Excellence & Turnaround, Customer Relationships, Process Excellence, Program Delivery and Strategy.

In his last stint as the Region Head of Pacific Northwest for Tech Mahindra he was responsible for overall strategy, operations and business growth. As part of the Leadership team, he directly led the BFS, Healthcare, Manufacturing, Travel & Logistics and Public Sector verticals in the region. Prior to this role, he was the Global Head covering the 360° relationship with Microsoft.

He has held Management Consulting, IT Delivery Management, Business Head and Six Sigma Leader roles during his tenure with Satyam Computers and as Head of Strategy & Quality with Keane prior to that.
Balan holds a master’s in technology business management besides being a Process Management Consultant and Six Sigma Black Belt.

Professional Skills
Experience
70%
Development
80%
Engineering
65%
advisory
58%
Early Years

He is a services industry veteran with a diversified wealth of expertise that includes worldwide operations, delivery, process improvements, mergers and acquisitions, and integration, as well as sales and business development.

He is responsible for all delivery, operations, talent recruitment and management, and information technology. He is responsible for the alignment and prioritization of company investments — enabling growth, consistency, efficiency, and ensuring worldwide operational.

Career Guidelines

Prior to joining Integrio, he spent 20+ years at Inmosys, where he held a wide range of global leadership roles, from services to products, and across operations and sales. Most recently, he was SVP & Global Head of the Manufacturing business, as well as a board member of their software subsidiary. He is also an avid cook and history buff. You can find him dining late at night with the chefs of the hotels where he stays during his travels, or reading in his home library.

Contact Me
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